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Innovations 2010

The following submissions were made by library services from across the London Health Libraries network as part of the 2010 LQAF self-assessment exercise. 

Process Innovation Organisational Innovation
Product Innovation Marketing Innovation

  Category: Process Innovation

A process innovation concerns a new or significantly improved way of producing or delivering a service or product.  This could include significant changes in techniques, equipment and/or software.

Service Name

Description of innovation

Contact e-mail

Word Document

Rockefeller Medical Library. National Hospital for Neurology and Neurosurgery, & UCL Institute of Neurology Using free Internet Café software to enable effective logging of access for all Library users including NHS users to the University network and licensed walk-in University e-resources  Louise Shepherd Innovation Submission
Rockefeller Medical Library. National Hospital for Neurology and Neurosurgery, & UCL Institute of Neurology Doubling up and sharing of Trust and University Computing facilities by use of a simple Belkin switching device to enable easy sharing of monitor mouse, and keyboard  Louise Shepherd Innovation Submission
Imperial College London Library Improving access to information for NHS users by providing a fast, free ‘just-in-time’ document delivery service which complements our ‘just-in-case’ library collections  Rosie Brownhill Innovation Submission
Tavistock and Portman NHS Foundation Trust Library Development of Current Awareness Alerts via Twitter  Angela Douglas Innovation Submission
Tavistock and Portman NHS Foundation Trust Library Development of a Mandatory Online Library Membership Registration Tutorial  Angela Douglas Innovation Submission
Knowledge & Library Service, Newham University Hospital NHS Trust Moving from paper to electronic mailings for new registrants on Athens Alan Fricker Innovation Submission
eKAT National and London wide full text linking via Google Scholar and PubMed to push content to where users are accessing resources Melinda Singh Innovation Submission



 Category: Organisational Innovation

An organisational innovation involves a new or improved way of organizing or managing the library service, including working in partnership with other services, to increase overall performance and productivity.

Service Name

Description of innovation

Contact e-mail

Word Document

Hirson Library, Epsom and St Helier University Hospitals NHS Trust Resource sharing with Kingston and Mayday Trusts, including joint purchase of ejournal titles and OVID Linksolver

Marco Isetta

Innovation Submission
Knowledge & Library Service, Newham University Hospital NHS Trust Management of reader records for currency to meet requirements of Data Protection Act Alan Fricker Innovation Submission
Knowledge & Library Service, Newham University Hospital NHS Trust Development of a Knowledge Hub, by redesigning a tired space previously labelled the "Reading Room" Alan Fricker Innovation Submission
Rockefeller Medical Library. National Hospital for Neurology and Neurosurgery, & UCL Institute of Neurology Combining the existing Library (services, collections and physical space) with a newly created Hospital archive and museum  Louise Shepherd Innovation Submission

 

 Category: Marketing Innovation

A marketing innovation is about new marketing methods involving new or significantly improved ways of marketing or promoting a library service or product

Service Name

Description of innovation

Contact e-mail

Word Document

Newcomb Library & Information Service Introduction of a “Free Training Voucher”, to raise awareness of the range of training courses offered Isabel Cantwell Innovation Submission
Newcomb Library & Information Service Development of an on-line quiz to promote the newly-purchased Newcomb Library e-book collections and encourage use of the national e-book collection   Isabel Cantwell Innovation Submission
Newcomb Library & Information Service Use of global e-mails to all Homerton staff each month, to highlight new products or trials and remind staff of the Library's services and resources  Isabel Cantwell Innovation Submission
Knowledge & Library Service, Newham University Hospital NHS Trust Production of a monthly KLS newsletter - Knowledge News.  Delivered via email to all registered users on an opt out basis.   Alan Fricker Innovation Submission
Joint Library of Ophthalmology, Moorfields Eye Hospital & UCL Institute of Ophthalmology Introduction of dedicated Library slot within the Trust Induction Programme  Debbie Heatlie Innovation Submission
Joint Library of Ophthalmology, Moorfields Eye Hospital & UCL Institute of Ophthalmology Introduction of a weekly online staff newsletter for all Moorfields Eye Hospital staff  Debbie Heatlie Innovation Submission
Joint Library of Ophthalmology, Moorfields Eye Hospital & UCL Institute of Ophthalmology Promotional activities to increase awareness of NHS Athens resources  Debbie Heatlie Innovation Submission
Rockefeller Medical Library. National Hospital for Neurology and Neurosurgery, & UCL Institute of Neurology Use of a three screen digital totem – including a touch screen, to introduce new marketing, directional and information about Library services, archives, museum and the work of the Hospital and Institute.  Louise Shepherd Innovation Submission

 

 Category: Product Innovation

A product innovation concerns a product of service that is new or significantly improved.  This includes significant improvements in content, mode of delivery, user friendliness or other functional characteristics.

Service Name

Description of innovation

Contact e-mail

Word Document

Barnet Hospital Library, Barnet and Chase Farm Hospitals NHS Trust Provision of computer facilities on the Barnet site to develop staff’s IT skills and widen access to mandatory and statutory training Guy Robinson Innovation Submission
Education Centre Library, The Hillingdon Hospital NHS Trust Development of a Paediatric Training Wiki, with links to library / knowledge resources, e-learning resources, work place based assessments, RSS feeds etc..  James Riste Innovation Submission
The Friends of the Children of Great Ormond Street Library Introduction of Endnote training, Critical Appraisal courses and support to Journal Clubs  John Clarke Innovation Submission
The Friends of the Children of Great Ormond Street Library Developing a library online presence on GOLD -  the Great Ormond Street Hospital’s Online Learning & Development Campus  John Clarke Innovation Submission
The Friends of the Children of Great Ormond Street Library Development of a new library website, including a new library blog  John Clarke Innovation Submission
 eKAT Using Yahoo Pipes to combine RSS feeds to produce dynamic health news content on HILO  Kate Lomax Innovation Submission
Imperial College London Library Development of a new micro-site for Imperial College Library’s NHS users  Rosie Brownhill Innovation Submission
Joint Library of Ophthalmology, Moorfields Eye Hospital & UCL Institute of Ophthalmology Provision of ophthalmic e-book collection for Moorfields Eye Hospital NHS Athens users  Debbie Heatlie Innovation Submission
Joint Library of Ophthalmology, Moorfields Eye Hospital & UCL Institute of Ophthalmology Introduction of a new training programme for all staff and students at Moorfields Eye Hospital and the UCL Institute of Ophthalmology.  Debbie Heatlie Innovation Submission
Knowledge & Library Service, Newham University Hospital NHS Trust Introduction of a Knowledge Alerts service  Alan Fricker Innovation Submission
Knowledge & Library Service, Newham University Hospital NHS Trust Devlopment of "Newham General Reads" - a leisure reading collection aimed at all KLS users  Alan Fricker Innovation Submission
Knowledge & Library Service, Newham University Hospital NHS Trust Development of "NewhamCat" - modifying the KLS OPAC to use it as a portal  Alan Fricker Innovation Submission
Knowledge & Library Service, Newham University Hospital NHS Trust Introduction of UpToDate, with access via either the Trust Intranet or our catalogue  Alan Fricker Innovation Submission
Rockfeller Medical Library. National Hospital for Neurology and Neurosurgery, & UCL Institute of Neurology Introduction of a new information skill training programme containing both traditional and non-traditional courses  Louise Shepherd Innovation Submission
The Tavistock and Portman NHS Foundation Trust Library Move to new open source library management system - Koha  Angela Douglas Innovation Submission
The Tavistock and Portman NHS Foundation Trust Library New authentication system - Shibboleth  Angela Douglas Innovation Submission
The Tavistock and Portman NHS Foundation Trust Library Development of Tavistock Portman E-prints Online, a repository that collects together the work of clinical and academic staff  Angela Douglas Innovation Submission

 

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